Terms and Use Conditions

Thank you for using our products and services (“Services”). The Services will be provided by PaP Consultoria e Sistemas Ltda (“PaP”), located at Rua Tabapuã, 145 – Itaim Bibi, in the city of São Paulo, Brazil.

By using our Services, you are agreeing to these terms. Read them carefully.

Our services

Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services and those additional terms will become part of our agreement with you if you use those Services.

Our Services are available on digital platforms, each of which has its own independent operation and access.

Our Services are also made available in the form of intellectual property through articles sent directly to your electronic mailbox.

Access to our Services

To access our services, you must have purchased them in the form of an active subscription or payment (one-time or in installments). In cases of access through a subscription, it must be active. If your subscription expires due to non-payment or cancellation for breach of these terms of use, you will not be able to access our Services.

All subscription-based accounts are parameterized on a pre-payment basis. That means you pay the monthly fee and use it for 30 days with successive auto-renewal until you cancel.

We offer a variety of means of payment, depending on the Services purchased, including and not restricted to credit cards of different brands, bank slip, direct deposit and billing via contract. For each service offered, the appropriate means of payment are available.

We are not responsible for the credit approval of credit card operators, nor do we retain their data, which are strictly kept with the operators and brands chosen.

Modifications and cancellation of our Services

We are constantly changing and improving our Services. We may add or remove functionality or features and we may suspend or terminate a Service altogether.

You can stop using our Services at any time, although we would be upset to see you leave. PaP may also stop providing the Services to you or add or create new limits to our Services at any time.

We believe that you own your data and that it is important to preserve your access to that data. If we discontinue a Service, where reasonably possible, you will be given reasonable notice and given the opportunity to withdraw your information from that Service.

You can cancel your subscription at any time by logging into your account within the portal where you made your payment and clicking on the CANCEL button next to your subscription.

How to use our Services

You are required to follow the policies made available to you within the Services.

Do not misuse our Services. For example, please do not interfere with our Services or attempt to access them by a method other than the interface and instructions we provide. You may use our services only as permitted by law, including export and re-export control laws and regulations. We may suspend or stop providing our Services if you fail to comply with our terms or policies or if we are investigating suspected misconduct.

Your use of our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from the owner of such content or do so by any means permitted by law. These terms do not give you the right to use any marks or logos used on our Services. Do not remove, obscure or alter any legal notices displayed on or alongside our Services.

In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You can opt out of some of these communications.

Your Account at PAP

You may need to create a PaP Account to use some of our Services. You may create your own PaP Account or your PaP Account may be assigned to you by an administrator such as your employer or educational institution. If you are using a PaP Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or deactivate your account.

If you become aware of any unauthorized use of your password or account, please notify PaP immediately.

Privacy and Copyright Protection

PaP’s Privacy Policies explain how we handle your personal data and protect your privacy when you use our Services. By using our Services, you agree that PaP may use this data in accordance with our privacy policies.

Your Content on our Services

Some of our Services allow you to submit content. You retain ownership of any intellectual property rights you hold in that content. In short, what belongs to you, stays with you.

When you upload or otherwise submit content to our Services, you grant PaP (and those we work with) a worldwide license to privately use, host, store, perform and display such content, consistent with the nature of each service. The rights you grant in this license are for the limited purposes of operating and improving our Services and developing new Services. This license continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided for that Service. In addition, in some of our Services, there are terms or settings that restrict the scope of our use of content submitted on those Services. Please ensure that you have the necessary rights to license any content you submit to our Services to us.

You can find more information about how PaP uses and stores content in the privacy policy or additional terms for specific Services. If you submit comments or suggestions about our Services, we may use your comments or suggestions without obligation to you.

About Software in our Services

When a Service requires or includes downloadable software, such software may automatically update itself on your device if a new version or feature becomes available. Some Services may allow you to adjust your automatic updates settings.

PaP grants you a personal, worldwide, non-exclusive, non-transferable, royalty-free license to use the software provided by PaP as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by PaP in the manner permitted by these terms. You may not copy, modify, distribute, sell or rent any part of our Services or the included software, nor may you reverse engineer or attempt to extract the source code of such software, except where law prohibits such restrictions, or where you have our written permission.

Open source software is important to us. Some of the software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly supersede some of these terms.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy your use of them. But there are some things we don’t promise about our Services.

Except as expressly provided in these terms or in additional terms, neither PaP nor its suppliers or distributors make any warranties about the Services. For example, we are not responsible for the content on the Services, for specific functionality of the Services, or for the reliability, availability or ability to meet your needs. We provide the services “as is”.

Certain jurisdictions require certain warranties, such as the implied warranty of merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by law, we exclude all warranties.

Responsibility for our Services

Where permitted by law, PaP and PaP’s suppliers or distributors will not be liable for lost profits, lost revenue, lost data, financial losses, or for indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, the total liability of PaP and its suppliers and distributors for any claim under these terms, including any implied warranties, is limited to the amount you paid PaP to use the Services (or, at our discretion, , to provide you with the Services again).

In all cases, PaP and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

If you are using the Services for personal purposes, then nothing in these terms or any additional terms will limit consumer rights that cannot be waived by contract.

Commercial uses of our Services

If you are using our Services on behalf of a company, that company accepts these terms. It will hold harmless and indemnify PaP and its affiliates, officers, agents and workers from any claim, proceeding or legal action arising out of or relating to your use of the Services or your breach of these terms, including any liability or expense resulting from claims, losses, damages, lawsuits, judgments, litigation costs and attorneys’ fees.


To request support or ask questions, write to operacoes@papsolutions.com.br

Usage Restrictions

Prohibited Content

Our Services may not be used to promote offensive, illegal, harassing or business activities that are likely to be flagged by agencies/spam filters.

Prohibited content includes, but is not limited to:

  • Illegal goods or services
  • Emails that violate CAN-SPAM laws
  • Pornography / sexually explicit content
  • Escort and dating services
  • Pharmaceutical products
  • Products involving unsubstantiated medical claims
  • Opportunities involving unsubstantiated income claims
  • Gambling services or products
  • Marketing “likes” or followers to a social media platform
  • Content subject to scrutiny

While the following activities are not prohibited, they are more likely than usual to result in reputational damage. As a result, companies involved in such practices that cause or may cause a degradation in the service provided by our Services may be subject to restriction, suspension or termination:

  • Trade in stock exchanges and cryptocurrencies or stock market related content
  • Daily horoscope reports
  • Mortgages and loans
  • Nutritional, herbal and vitamin supplements
  • Entertainment for adults
  • Services that support sending bulk email without creating or reviewing content
  • Multi-level marketing
  • Affiliate marketing
  • Prohibited actions

Our Services may not be used in connection with any user content that involves, to any degree, any of the following, under penalty of summary ban:

  • False or misleading business opportunities, scams or pyramid schemes;
  • Health claims that have been determined to be misleading by a regulatory agency;
  • Illegal activities;
  • Sale of medicines or pharmaceutical products;
  • Sale of illegal products or services;
  • Pornography or sexually explicit content;
  • Content that promotes or depicts human trafficking, child abuse, animal abuse, or that encourages or promotes abuse of alcohol, drugs or other substances, explicit or gratuitous violence, or people being injured, beaten, injured, attacked or humiliated;
  • Content that is unnecessarily shocking to the senses, gratuitously, or that depicts or promotes accidents, death, hate speech, attacking or humiliating a group based on race, ethnic origin, religion, disability, gender, age, and the like;
  • Any use of the Software in connection with predatory behavior, including invasions of privacy, directed at other people, particularly children, is not permitted and will not be tolerated;
  • Light harvesting or debugging of directories, websites, forums, social media sites, etc. All leads must be acquired by filling out a voluntary form such as a registration form, a checkout form, etc.;
  • Promoting affiliate links through practices commonly frowned upon in the affiliate marketing industry, including but not limited to: cookie injection, spamming forums or social media, automated scripts, etc;
  • Use, initiation or implementation of any automated system, including, without limitation, “robots”, “spiders” or “offline readers” in, by or with our software in a manner that utilizes more features of (a) software, (b) any PaP server or website, or (c) any third party server or website, in a certain period of time than a human being can reasonably produce in the same period using a conventional online web browser
  • The sending or distribution of unsolicited commercial email, characterized as SPAM ;
  • The use of malicious code, spyware, malware, Trojan horses and the like.

Sobre estes Termos

Podemos modificar estes termos ou quaisquer termos adicionais que sejam aplicáveis a um Serviço para, por exemplo, refletir alterações da lei ou mudanças em nossos Serviços. Você deve consultar os termos regularmente. Postaremos avisos sobre modificações nesses termos nesta página. Publicaremos um aviso de alteração sobre os termos adicionais dentro do Serviço aplicável. As alterações não serão aplicadas retroativamente e entrarão em vigor pelo menos quatorze dias após sua publicação. Entretanto, alterações a respeito de novas funcionalidades de um Serviço ou alterações feitas por razões legais entrarão em vigor imediatamente. Se você não concordar com os termos alterados de um Serviço, deve descontinuar o uso desse Serviço.

Em caso de conflito entre estes termos e os termos adicionais, os termos adicionais prevalecerão com relação a esse conflito.

Estes termos regem a relação entre a PaP e você. Eles não criam quaisquer direitos para terceiros.

Caso você não cumpra estes termos e nós não tomemos providências imediatas, isso não significa que estamos renunciando a quaisquer direitos que possamos ter (como tomar providências futuras).

Caso uma condição específica destes termos não seja executável, isso não prejudicará quaisquer outros termos.

Obrigado por dedicar um tempo para ler nossa Política de Uso Aceitável.

Termos de uso atualizados em 21/04/2018